Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Wire stripper/cutter
- Tape measure
- Electrical tape
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from combustible materials and with adequate clearance from cabinets.
- Remove Packaging Materials: Remove all shipping materials, protective films, and tape from the electric stove.
- Electrical Connection: Connect to a dedicated 240V, 50A circuit with proper grounding. Follow local electrical codes.
- Position the Stove: Carefully slide the stove into position, ensuring it's level and properly aligned with cabinetry.
- Anti-Tip Bracket Installation: Install the anti-tip bracket to the floor or wall to prevent the stove from tipping forward.
- Final Connections: Ensure all electrical connections are secure and the power cord is properly routed.
- Initial Test: Test all burners and oven functions to ensure proper operation before regular use.
Specifications
| Model Series | NE63T8911SS |
| Type | Electric Freestanding Range |
| Color | Stainless Steel / Black |
| Cooktop Type | Glass Ceramic with Induction |
| Number of Burners | 5 Elements (Various Sizes) |
| Oven Capacity | 5.8 cu. ft. |
| Control Type | Touch Controls with Digital Display |
| Energy Rating | A+ (Energy Efficient) |
| Power Requirements | 240V, 50A, 60Hz |
| Dimensions (HxWxD) | 36 x 30 x 28 inches |
| Weight | 185 lbs |
| Max Temperature | 550°F (Oven), 2100W (Burners) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Extended Warranty: 5 years on induction elements
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Virtual Flame Technology
Samsung's innovative Virtual Flame technology provides visual feedback with LED lights that simulate gas flames, making it easy to see which burners are on and at what temperature.
FlexDuo™ Oven
The FlexDuo oven features a divider that allows you to cook at two different temperatures simultaneously, perfect for preparing multiple dishes at once.
Induction Cooking
Fast, efficient induction cooking provides precise temperature control and rapid heating while keeping the cooktop surface cooler and safer.
Wi-Fi Connectivity
Connect to your home network for remote control, recipe downloads, and software updates through the SmartThings app.
Air Fry Capability
Built-in air fry function allows you to enjoy crispy fried foods with up to 70% less oil than traditional frying methods.
Warm Zone
Dedicated warming zone keeps cooked foods at the perfect serving temperature until you're ready to eat.
Cooking Modes Explained
Convection Bake
Even heat distribution for perfect baking results every time
Convection Roast
Crispy exterior with juicy interior for meats and poultry
Air Fry
Healthy frying alternative with circulating hot air
Proof
Perfect temperature for proofing bread dough
Dehydrate
Low temperature drying for fruits, vegetables, and herbs
Keep Warm
Maintains food at serving temperature without overcooking
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Burner won't heat | Power issue, wrong cookware, incorrect settings | Check power supply, use induction-compatible cookware, verify settings |
| Oven not heating | Door not closed, timer set, heating element failure | Ensure door is fully closed, check timer settings, contact service |
| Error code displayed | System malfunction, sensor failure | Note error code, turn off power, contact service center |
| Uneven cooking | Rack position, oven not preheated, overcrowding | Adjust rack position, preheat properly, avoid overcrowding |
| Touch controls not responding | Lock mode activated, moisture on controls | Check control lock, dry control panel completely |
| Unusual noises | Normal cooling sounds, fan operation | Most noises are normal during cooling; if excessive, contact service |
Error Codes
- E-01: Main control board error - Power cycle the unit
- E-03: Oven temperature sensor error - Contact service
- E-05: Door lock mechanism error - Ensure door is properly closed
- E-09: Communication error - Power cycle the unit
- E-11: Induction module error - Check cookware compatibility
- E-21: Cooling fan error - Ensure proper ventilation
Manual Downloads
Current Model Manuals
NE63T8911SS
6.3 cu.ft. Induction Range
NE59N6630SS
5.9 cu.ft. Electric Range
NE63A6711SS
6.3 cu.ft. Smart Range
NE58F9500SS
5.8 cu.ft. FlexDuo Range
Popular Previous Models
NE59J7850SS
5.9 cu.ft. Slide-in Range
NE58K9560SS
5.8 cu.ft. Chef Collection
NE63A6111SS
6.3 cu.ft. Basic Range
NE59M4310SS
5.9 cu.ft. Budget Range