Samsung Convection Microwave Oven

User Manual & Installation Guide

MC28H5015AK/XL

Installation Guide

Tools Needed:

  • Phillips screwdriver
  • Level
  • Tape measure
  • Drill (if wall mounting)
  • Stud finder

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources and water splashes. Ensure minimum clearance of 10cm on all sides.
  2. Remove Packaging Materials: Remove all protective films, tapes, and packaging materials from the microwave oven.
  3. Check Power Requirements: Ensure you have a dedicated 230V, 50Hz, 13A power outlet. Do not use extension cords or power strips.
  4. Installation Surface: Place on a flat, stable surface that can support at least 30kg. For built-in installation, follow cabinet specifications.
  5. Ventilation Check: Ensure rear ventilation openings are not blocked. Maintain at least 15cm clearance from walls.
  6. Grounding: Connect to a properly grounded electrical outlet. Do not remove the grounding prong from the plug.
  7. Initial Setup: Run the microwave empty for 5 minutes on high power to remove any manufacturing residues.
Warning: Installation must be performed by qualified personnel. Improper installation may void warranty and create safety hazards.

Specifications

Model Number MC28H5015AK/XL
Type Convection Microwave Oven
Color Black Stainless Steel
Capacity 28 Liters
Power Output (Microwave) 900 Watts
Power Output (Grill) 1000 Watts
Power Output (Convection) 1400 Watts
Control Type Touch Control with LED Display
Cooking Modes 11 Auto Cook Programs
Turntable Diameter 31.5 cm
Dimensions (HxWxD) 31.2 x 52.0 x 48.9 cm
Weight 17.5 kg
Power Requirements 230V, 50Hz, 13A

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Magnetron Warranty: 5 years
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

Triple Distribution System

Samsung's innovative triple distribution system ensures even cooking by distributing microwave energy from three different points, eliminating cold spots.

Ceramic Enamel Interior

The durable ceramic enamel interior is scratch-resistant, easy to clean, and provides even heat distribution for perfect cooking results.

Grill & Convection Combo

Combine grill and convection modes for professional roasting and baking results. Perfect for crispy pizzas, roasted meats, and baked goods.

Smart Sensor Cooking

Advanced humidity sensors automatically adjust cooking time and power levels for perfect results every time, eliminating guesswork.

Deodorization Function

Special function removes odors from the cavity after cooking strong-smelling foods, keeping your microwave fresh and ready for next use.

Eco Mode

Energy-saving mode reduces standby power consumption by up to 40%, helping you save on electricity bills while being environmentally friendly.

Cooking Modes Explained

Microwave

Quick heating and defrosting with 5 power levels from 90W to 900W

Grill

Perfect for browning, crisping, and grilling meats and sandwiches

Convection

Even baking and roasting with circulating hot air, just like a traditional oven

Combi 1

30% microwave + 70% convection for faster baking with browning

Combi 2

55% microwave + 45% grill for quick grilling with thorough cooking

Auto Defrost

Automatic defrosting by weight or time for various food types

Troubleshooting

Problem Possible Cause Solution
Microwave won't start Door not closed properly, timer not set Ensure door is fully closed, set cooking time and press start
Uneven cooking Food not arranged properly, turntable not rotating Arrange food evenly, check if turntable is obstructed
Sparkling inside Metal objects inside, damaged waveguide cover Remove all metal objects, check waveguide cover for damage
Display shows error code Sensor error, communication error Unplug for 10 minutes, then restart. If persists, contact service
Turntable not rotating Obstruction, dirty roller guide Remove obstruction, clean roller guide and turntable support
Unusual noises Fan obstruction, loose parts Check ventilation openings, ensure all parts are secure

Error Codes

  • E-1: Temperature sensor error - Unplug for 10 minutes
  • E-2: Communication error - Check connections and restart
  • E-3: Door switch error - Ensure door is closing properly
  • E-4: Magnetron error - Contact service center
  • E-5: Humidity sensor error - Clean sensor area
  • E-6: Fan motor error - Check ventilation, contact service

Manual Downloads

Current Model Manuals

MC28H5015AK

28L Convection Microwave

MC32K7055CK

32L Smart Microwave

MC28H5020AK

28L Grill Microwave

MC35K7055CK

35L Slim Fry Microwave

Popular Previous Models

MC28H5013AK

28L Convection Oven

MC32F604TCT

32L Flatbed Microwave

MG23H3115AK

23L Grill Microwave

MC28H5023AK

28L Solo Microwave

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.