Installation Guide
Tools Needed:
- Screwdrivers (flat and Phillips)
- Measuring tape
- Level
- Drill (if wall mounting)
- Stud finder
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and with easy access to electrical outlet.
- Check Clearances: Ensure minimum clearances of 3 inches on top, 2 inches on sides, and 1 inch at the back for proper ventilation.
- Remove Packaging: Remove all shipping materials, protective films, and packaging from the microwave oven.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, 15A dedicated circuit. Do not use an extension cord.
- Countertop Installation: Place on a clean, dry, level surface that can support the weight of the microwave.
- Wall Mounting (Optional): Use the included mounting template and hardware for secure wall installation.
- Test Operation: Run the microwave for 1 minute with a cup of water to verify proper operation.
Specifications
| Model Series | ME21K7010DG |
| Type | Countertop Microwave Oven |
| Color | Stainless Steel / Black |
| Capacity | 1.5 cu.ft |
| Power Output | 1000 Watts |
| Control Type | Touch Controls with LED Display |
| Energy Rating | A (Energy Efficient) |
| Turntable Size | 12.4 inches |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 12.2 x 21.9 x 16.8 inches |
| Weight | 31.5 lbs |
| Cooking Programs | 12 Auto Cook Programs |
Warranty Information
- Full Warranty: 1 year parts and labor
- Magnetron Warranty: 5 years on microwave generator
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Sensor Cooking Technology
Advanced humidity sensors automatically detect steam levels and adjust cooking time and power for perfect results every time.
Ceramic Enamel Interior
Easy-to-clean ceramic enamel interior resists stains and scratches while providing even heat distribution for consistent cooking.
Eco Mode
Energy-saving Eco Mode reduces standby power consumption by up to 40% compared to conventional microwave ovens.
Smart Defrost
Automatically calculates defrosting time based on weight and type of food, ensuring even thawing without partial cooking.
One-Touch Cooking
Pre-programmed settings for popular foods like popcorn, pizza, potatoes, and beverages with single button operation.
Child Safety Lock
Safety lock feature prevents accidental operation by children, ensuring safe kitchen environment.
Cooking Programs Explained
Popcorn
Automatically senses bag size and adjusts cooking time for perfect popcorn
Beverage
Heats beverages to ideal drinking temperature without boiling over
Potato
Cooks potatoes evenly from skin to center for fluffy results
Pizza
Reheats pizza with crispy crust and melted cheese
Vegetables
Steams vegetables to perfect tenderness while preserving nutrients
Frozen Entree
Automatically adjusts cooking for frozen meals of various sizes
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, child lock engaged | Ensure door is fully closed, check child lock status |
| Uneven cooking | Turntable not rotating, improper food placement | Check turntable operation, arrange food evenly |
| Sparkling or arcing | Metal objects inside, damaged waveguide cover | Remove metal objects, check waveguide cover |
| Display not working | Power issue, control panel malfunction | Check power supply, reset circuit breaker |
| Unusual noises | Turntable motor issue, cooling fan obstruction | Check turntable motor, clear fan obstructions |
| Food not heating | Magnetron issue, power setting incorrect | Check power setting, contact service if magnetron issue |
Error Codes
- E-1: Door sensor issue - Check door closure and sensor
- E-2: Temperature sensor error - Allow unit to cool, restart
- E-3: Communication error - Power cycle the microwave
- E-4: Magnetron issue - Contact service center
- E-5: Turntable motor error - Check turntable rotation
- E-6: Cooling fan error - Check fan operation and clear obstructions
Manual Downloads
Current Model Manuals
ME21K7010DG
1.5 cu.ft Sensor Microwave
ME19R7041FG
1.9 cu.ft Smart Microwave
MC17J8000CS
1.7 cu.ft Convection Microwave
ME18H704SFS
1.8 cu.ft Stainless Steel
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