Samsung Microwave Oven Repair Manual

Service Manual & Troubleshooting Guide

Comprehensive Repair Guide

Safety Precautions

Essential Safety Equipment:

  • High-voltage insulated gloves
  • Safety goggles
  • Insulated screwdrivers
  • Multimeter
  • Microwave leakage detector

Critical Safety Procedures

  1. Disconnect Power: Always unplug the microwave oven from the electrical outlet before beginning any repair work.
  2. Discharge High Voltage: Safely discharge the high-voltage capacitor before touching any internal components.
  3. Check for Leakage: After reassembly, test for microwave leakage using a proper detector.
  4. Component Handling: Handle the magnetron and high-voltage components with extreme care.
  5. Grounding Check: Verify proper grounding of the microwave oven chassis.
  6. Reassembly Verification: Ensure all safety interlocks are functioning correctly after repair.
  7. Final Testing: Test the microwave oven with a cup of water before returning to customer.
Warning: Microwave oven repair involves high-voltage components that can be lethal. Only qualified technicians should perform these repairs.

Disassembly Guide

Tools Required Torx screwdrivers, Phillips screwdrivers, nut drivers, plastic pry tools
Disassembly Time 30-45 minutes (experienced technician)
Skill Level Advanced (high-voltage training required)
Safety Rating High Risk - Lethal Voltage Present

Step-by-Step Disassembly

  1. External Casing Removal: Remove all external screws and carefully separate the outer casing.
  2. Control Panel Access: Detach control panel connectors and remove mounting screws.
  3. Cavity Access: Remove waveguide cover and inspect for damage or food particle accumulation.
  4. Magnetron Removal: Disconnect high-voltage wires and remove magnetron mounting bolts.
  5. Capacitor Discharge: Safely discharge the high-voltage capacitor using an insulated screwdriver.
  6. Turntable System: Remove turntable motor and roller assembly for inspection.
  7. Door Interlock System: Access and test all door safety interlock switches.

For detailed diagrams, refer to the Samsung Technical Portal or contact Samsung Technical Support at 1-800-SAMSUNG.

Component Specifications

Magnetron

Output: 900-1100W | Frequency: 2450 MHz | Anode Voltage: 4000V | Replacement Part: DG93-00001A

High Voltage Capacitor

Rating: 1.0 μF | Voltage: 2100V AC | Safety Discharge: Built-in 10MΩ resistor | Replacement: DE96-00001B

High Voltage Diode

Type: Silicon Rectifier | Peak Inverse Voltage: 12kV | Current: 350mA | Replacement: DG92-00003C

Turntable Motor

Voltage: 120V AC | Speed: 4-6 RPM | Torque: 3 kg-cm | Replacement: DC32-00001A

Door Interlock Switches

Type: Monitored Safety Interlock | Rating: 15A 125V AC | Failure Detection: Primary monitor circuit | Replacement: DE95-00002A

Control Board

Microcontroller: Samsung proprietary | Display: LED/LCD | Touch Controls: Capacitive | Replacement: BN96-00001A

Common Replacement Parts

Ceramic Fuse

20A 250V - Part #: FU20A250V | Common failure point for power issues

Thermal Cut-Out

145°C Cut-off - Part #: TC145C | Protects against overheating

Waveguide Cover

Mica Sheet - Part #: WG-MICA-01 | Prevents food splatter damage

Door Seal

RFI Gasket - Part #: DS-RFI-01 | Ensures proper microwave containment

Turntable Roller

Nylon Bearing - Part #: TT-ROLL-01 | Supports glass turntable

Control Membrane

Touch Panel - Part #: CM-TP-01 | Interface for user controls

Troubleshooting

Problem Possible Cause Solution
Microwave doesn't heat Magnetron failure, high-voltage diode, capacitor issue Test high-voltage components, replace defective parts
Spark inside cavity Damaged waveguide cover, metal object present Replace waveguide cover, remove metal objects
Turntable not rotating Turntable motor failure, roller obstruction Replace motor, clean or replace rollers
Display not working Control board failure, power supply issue Test control board voltages, replace if necessary
Microwave turns off immediately Thermal cut-out activated, door switch issue Check ventilation, test door interlock switches
Unusual noises Fan motor bearing, magnetron issue Replace cooling fan, test magnetron

Error Codes

  • E-1: Door switch failure - Check door interlock mechanism
  • E-2: Thermal cut-out activated - Check ventilation and temperature
  • E-3: Humidity sensor error - Check sensor connections
  • E-4: Communication error - Control board communication failure
  • E-5: Magnetron temperature error - Check magnetron thermistor
  • E-9: Memory error - Control board memory failure

Manual Downloads

Samsung Microwave Series

MG11H2020CT

1.1 cu.ft. Grill Microwave

ME731K

0.7 cu.ft. Solo Microwave

MC17J8000CS

1.7 cu.ft. Convection Microwave

MS23F300EES

0.9 cu.ft. Digital Microwave

Commercial Models

CM2879

Commercial 1000W Microwave

MC11K7055CG

Over-the-Range Microwave

GE83X

Commercial Convection Microwave

MC12J8033CT

Built-in Microwave Oven

Note: For models not listed here, please visit the Samsung Service Portal for complete technical documentation and schematics.