Installation Guide
Tools Needed:
- Measuring tape
- Level
- Screwdrivers (flat and Phillips)
- Drill with bits
- Pencil for marking
Step-by-Step Installation
- Choose Installation Location: Select a location near electrical outlet with proper ventilation clearance on all sides.
- Remove Packaging Materials: Remove all protective films, foam inserts, and shipping materials from the microwave oven.
- Check Electrical Requirements: Ensure dedicated 20-amp circuit with proper grounding is available. Do not use extension cords.
- Install Mounting Bracket: Secure the mounting bracket to the wall using appropriate anchors for your wall type.
- Ventilation Clearance: Maintain minimum 3 inches clearance on top, 2 inches on sides, and 12 inches above cooking surface.
- Mount the Microwave: Lift and secure the microwave onto the mounting bracket following manufacturer instructions.
- Test Operation: Plug in and test all functions including turntable rotation and control panel operation.
Specifications
| Model Series | MC28H5015AK |
| Type | Smart Convection Microwave Oven |
| Color | Black Stainless Steel |
| Capacity | 28 Liters |
| Power Output | 1000 Watts (Microwave), 1700 Watts (Convection) |
| Control Type | Touch Controls with LED Display |
| Energy Rating | A+ (Energy Efficient) |
| Cooking Modes | 12 Auto Cook Programs |
| Power Requirements | 230V, 50Hz, 13A |
| Dimensions (HxWxD) | 31.2 x 52.1 x 48.8 cm |
| Weight | 18.5 kg |
| Turntable Diameter | 34.5 cm |
Warranty Information
- Full Warranty: 2 years parts and labor
- Magnetron Warranty: 5 years on microwave generator
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Smart Control
Control your microwave remotely via smartphone app, allowing you to monitor cooking progress, adjust settings, and receive completion alerts from anywhere.
Convection Cooking
Combines microwave speed with traditional oven baking and roasting capabilities for perfectly cooked meals with crispy exteriors and moist interiors.
Sensor Cooking
Advanced humidity sensors automatically detect steam levels and adjust cooking time and power for perfect results every time.
Eco Mode
Reduces standby power consumption by up to 70% when not in use, helping you save energy and reduce electricity bills.
Voice Control
Compatible with Bixby, Alexa, and Google Assistant for hands-free operation and voice-activated cooking commands.
Ceramic Enamel Interior
Easy-to-clean ceramic enamel coating resists scratches and stains, making cleanup quick and simple after every use.
Cooking Programs Explained
Auto Defrost
Automatically calculates defrosting time based on weight and type of food
Sensor Reheat
Intelligently reheats leftovers to perfect serving temperature
Pizza Mode
Combination cooking for crispy crust and melted cheese
Auto Bake
Perfect for cakes, cookies, and other baked goods
Chicken Roast
Specialized program for juicy, evenly cooked poultry
Vegetable Steam
Steams vegetables while preserving nutrients and color
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, child lock activated | Ensure door is fully closed, check child lock settings |
| Uneven cooking | Turntable not rotating, improper food placement | Check turntable operation, arrange food evenly |
| Sparkling inside | Metal objects inside, damaged waveguide cover | Remove all metal, inspect and replace waveguide cover if damaged |
| Display not working | Power issue, control panel malfunction | Check power supply, reset circuit breaker |
| Unusual noises | Fan obstruction, turntable motor issue | Check for obstructions in ventilation, inspect turntable mechanism |
| Food not heating | Magnetron failure, power supply issue | Contact authorized service center for diagnosis |
Error Codes
- E-1: Door switch error - Check door alignment and switches
- E-2: Temperature sensor error - Contact service center
- E-3: Communication error - Reset microwave or check smart features
- E-4: Magnetron error - Contact authorized service technician
- E-5: Fan motor error - Check ventilation and fan operation
- E-6: Turntable motor error - Inspect turntable mechanism
Manual Downloads
Current Model Manuals
MC28H5015AK
28L Smart Convection Microwave
MC32J7055CK
32L Smart Grill Microwave
MC19N7055CK
19L Smart Solo Microwave
MC28H5020AK
28L Black Stainless Steel
Popular Previous Models
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