Installation Guide
Requirements:
- SmartThings Hub (if required)
- SmartThings mobile app
- Wi-Fi network (2.4GHz/5GHz)
- Samsung account
- Compatible smart devices
Step-by-Step Setup
- Download SmartThings App: Install the SmartThings app from Google Play Store or Apple App Store on your smartphone or tablet.
- Create Samsung Account: Sign in with your existing Samsung account or create a new one within the app.
- Add SmartThings Hub: If using a SmartThings Hub, plug it into power and connect to your router via Ethernet cable.
- Connect to Wi-Fi: Ensure your mobile device is connected to the same Wi-Fi network you'll use for SmartThings devices.
- Add Devices: Tap "Add Device" in the app and follow on-screen instructions to add your smart devices (lights, plugs, sensors, etc.).
- Create Automations: Set up routines and automations to control multiple devices with single commands or schedules.
- Test System: Test all connected devices and automations to ensure proper operation.
Specifications
| Platform Name | Samsung SmartThings |
| Type | Smart Home Automation Platform |
| Connectivity | Wi-Fi, Zigbee, Z-Wave, Bluetooth, Thread |
| Mobile App | iOS 14.0+ / Android 8.0+ |
| Cloud Service | Included with Samsung Account |
| Voice Assistant Support | Bixby, Google Assistant, Amazon Alexa |
| Maximum Devices | 200 devices per hub |
| Automation Rules | Unlimited custom automations |
| Security | 256-bit encryption, Two-factor authentication |
| Hub Dimensions (if used) | 12.5 x 12.5 x 3.5 cm |
| Hub Power | 5V DC, 2A |
| Supported Protocols | Zigbee 3.0, Z-Wave Plus, Bluetooth 5.0 |
Compatibility Information
- Samsung Devices: Full integration with Samsung TVs, refrigerators, washers, and smartphones
- Third-Party Devices: Works with 200+ brands including Philips Hue, Yale, Aeotec, and Ring
- Standards: Supports Matter, Works with Alexa, and Works with Google Assistant
For compatibility questions, visit the SmartThings Compatibility Page or contact Samsung Support at 1-800-SAMSUNG
Key Features
Unified Control
Control all your smart home devices from a single app, regardless of brand or communication protocol, creating a seamless smart home experience.
Advanced Automation
Create complex routines and automations that trigger based on time, location, device status, or environmental conditions for true smart living.
Matter Support
Future-proof your smart home with Matter protocol support, ensuring compatibility with the latest smart home standards and devices.
Energy Monitoring
Track energy usage of connected devices, receive insights on consumption patterns, and create automations to reduce energy waste.
Smart Home Monitor
Receive instant notifications when sensors detect unusual activity, with options to trigger alarms, lights, or camera recordings automatically.
Voice Control
Integrate with popular voice assistants including Bixby, Google Assistant, and Amazon Alexa for hands-free control of your smart home.
Automation Types Explained
Routines
Pre-set combinations of actions that can be triggered manually or automatically
Smart Lighting
Automated lighting control based on motion, time, or presence detection
Climate Control
Automated thermostat adjustments based on occupancy and schedules
Security Automations
Automated security responses including alarms, notifications, and recordings
Energy Saving
Automated power management to reduce energy consumption and costs
Scene Control
Create custom scenes like "Movie Night" or "Good Morning" with single tap
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not connecting | Wi-Fi issues, incorrect setup, compatibility problem | Check Wi-Fi connection, restart device, verify compatibility |
| Automations not working | Device offline, incorrect triggers, app sync issue | Check device status, review automation settings, restart app |
| App won't load | Outdated app, server issues, cache problems | Update app, check server status, clear app cache |
| Hub offline | Power loss, network issues, firmware problem | Check power and Ethernet connections, restart hub, update firmware |
| Voice control not working | Skill not enabled, account not linked, device offline | Enable voice assistant skill, link accounts, check device status |
| Delayed notifications | Network latency, app background restrictions, server delay | Check network speed, adjust app permissions, wait for sync |
Common Error Messages
- Connection Failed: Network issue - Check Wi-Fi and restart devices
- Device Unreachable: Device offline - Check power and connection
- Setup Failed: Installation error - Reset device and retry setup
- Hub Offline: Hub disconnected - Check power and Ethernet connection
- Account Error: Login issue - Verify credentials and internet connection
- Automation Error: Rule conflict - Review and simplify automation rules
Manual Downloads
Current Platform Manuals
SmartThings v3
Latest Platform Version
SmartThings Hub
Hub Installation Guide
Mobile App Guide
iOS & Android App Manual
Automation Guide
Advanced Automation Manual
Device-Specific Manuals
SmartThings Sensors
Motion & Contact Sensors
SmartThings Outlet
Smart Plug Manual
SmartThings Button
Wireless Controller Guide
SmartThings Camera
Indoor Camera Manual