Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Adjustable wrench
- Power drill
Step-by-Step Installation
- Choose Installation Location: Select a stable, level surface with proper ventilation and away from heat sources.
- Unpack and Inspect: Remove all packaging materials and check for any visible damage during shipping.
- Position the Microwave: Place the microwave oven on a clean, flat surface with at least 10cm clearance on all sides.
- Electrical Connection: Connect to a properly grounded 230V, 50Hz, AC outlet. Use a dedicated circuit if possible.
- Install Turntable: Place the turntable support in the center of the microwave cavity, then place the glass turntable on top.
- Test Operation: Run a test cycle with a cup of water to ensure proper operation before first use.
- Initial Cleaning: Wipe the interior and exterior with a damp cloth before first use.
Specifications
| Model Number | MC28H5013AK |
| Type | Solo Microwave Oven |
| Color | Black / Stainless Steel |
| Capacity | 28 Liters |
| Power Output | 900 Watts |
| Control Type | Digital Touch Control |
| Energy Rating | A (Energy Efficient) |
| Turntable Diameter | 315 mm |
| Power Requirements | 230V, 50Hz, 13A |
| Dimensions (HxWxD) | 31.2 x 52.0 x 44.1 cm |
| Weight | 15.8 kg |
| Cavity Dimensions | 22.0 x 35.5 x 35.0 cm |
Warranty Information
- Full Warranty: 2 years parts and labor
- Magnetron Warranty: 5 years on microwave generator
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-726-7864 or visit Samsung.com
Key Features
Ceramic Enamel Interior
Easy-to-clean ceramic enamel interior resists scratches and stains, making maintenance simple and ensuring long-lasting performance.
900W Cooking Power
Powerful 900W output provides fast and efficient cooking, reducing cooking time while maintaining food quality and texture.
Eco Mode
Energy-saving Eco Mode reduces standby power consumption by up to 40%, helping to lower electricity bills and environmental impact.
Child Lock
Safety lock feature prevents accidental operation by children, ensuring safe use in family environments.
Quick Defrost
Specialized defrost function quickly and evenly thaws frozen foods while preserving texture and moisture content.
Auto Cook Menu
Pre-programmed settings for popular foods like pizza, potatoes, vegetables, and beverages for perfect results every time.
Cooking Programs Explained
Auto Reheat
Automatically adjusts time and power to reheat leftovers perfectly
Auto Defrost
Calculates defrosting time based on weight and type of food
Express Cook
Quick cooking at full power for simple heating tasks
Multi-stage Cooking
Program multiple cooking stages with different power levels
Keep Warm
Maintains food at serving temperature without overcooking
Sensor Cook
Automatically detects moisture and adjusts cooking time
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, power issue, child lock activated | Ensure door is fully closed, check power supply, disable child lock |
| Uneven cooking | Food not arranged properly, turntable not rotating | Arrange food evenly, check turntable operation |
| Sparkling inside | Metal objects present, damaged interior coating | Remove all metal objects, check for interior damage |
| Turntable not rotating | Turntable motor issue, obstruction under turntable | Check for obstructions, ensure turntable is properly installed |
| Display not working | Power issue, control panel malfunction | Check power connection, reset circuit breaker |
| Unusual noises | Fan obstruction, loose components | Check ventilation openings, ensure all parts are secure |
Error Codes
- E-1: Door sensor error - Check door closure and sensor
- E-2: Temperature sensor error - Allow to cool and restart
- E-3: Communication error - Power cycle the microwave
- E-4: Magnetron error - Contact service center
- E-5: Turntable motor error - Check turntable installation
- E-6: Fan motor error - Check ventilation and fan operation
Manual Downloads
Current Model Manuals
MC28H5013AK
28L Solo Microwave Oven
MC28H5013AS
28L Silver Microwave
MC28H5013AW
28L White Microwave
MC28H5013AB
28L Black Microwave
Popular Previous Models
MC28H5023AK
28L Grill Microwave
MC28H5033AK
28L Convection Microwave
MC28H5043AK
28L Smart Microwave
MC28H5053AK
28L Steam Microwave